At The Lux Transportation, we prioritize the privacy of our valued clients. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our luxury transportation services and interact with our website.
Information We Collect
- Contact Information: Name, address, phone number, email address.
- Reservation Details: Pickup/drop-off locations, dates, times, and vehicle preferences.
- Payment Information: Credit/debit card details, and billing address (processed securely).
- Website Usage: IP address, browsing behavior, device information (for website optimization).
- Communications: Inquiries, feedback, or other information you share with us.
How We Use Your Information
- Provide Services: Process reservations, confirm bookings, and communicate updates.
- Improve User Experience Analyze website data to enhance services and personalize offers.
- Marketing and Promotions: Send updates on services, and special offers (with your consent).
- Compliance: Adhere to legal obligations, and respond to lawful requests.
How We Share Your Information
- Service Providers: We may share information with trusted partners assisting in payment processing, communication platforms, and website analytics. These partners access only necessary data and are bound by confidentiality agreements.
- Legal Reasons: We may disclose information if required by law, court order, or to protect our rights or the rights of others.
- Business Changes: In the event of a merger, acquisition, or sale, information may be transferred. We will make reasonable efforts to notify you of any changes in ownership.
Security
Safeguarding your information is paramount. We employ industry-standard physical, technical, and administrative safeguards to protect your data against unauthorized access, disclosure, or misuse.
Cookies & Tracking Technologies
We use cookies (small text files) and similar technologies on our website to personalize your experience, measure website performance, and target relevant advertising. You can control cookies through your browser settings.
Your Rights
- Access: You can request to see the personal information we hold about you.
- Correction: Request updates or corrections to inaccurate information.
- Deletion: Request your information be deleted (subject to legal obligations).
- Opt-Out: Withdraw your consent to marketing communications at any time.
Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from individuals under 13.
Updates to this Policy
We reserve the right to modify this Privacy Policy to reflect changes in practices or laws. Any updates will be posted on this page with the “Last Updated” date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
- Email: info@theluxtransportation.com
- Phone: +1 612-298-3101
Last Updated: 28/02/2024